Frequently Asked Questions

We provide residential and commercial cleaning services, including standard cleanings, deep cleanings, move-in/move-out cleanings, and recurring weekly, bi-weekly, or monthly service plans.

No. As long as we have access to the space, you do not need to be present. Many of our clients choose to provide entry instructions or lockbox access.

Yes. Prestige Cleaning Co. is fully insured, and our cleaners are professionally trained to ensure your home or business is cared for properly.

We use high-quality, professional-grade cleaning products. If you prefer eco-friendly or specific products, just let us know—we're happy to accommodate requests.

You can request a quote or schedule a cleaning through our website, by phone, or by email. Once scheduled, you'll receive confirmation with all service details.

Yes. We offer discounted pricing for recurring services such as weekly, bi-weekly, and monthly cleanings.

A standard cleaning typically includes dusting, vacuuming, mopping, bathroom cleaning, kitchen surface cleaning, trash removal, and general tidying. Deep cleaning services include additional detailed tasks.

We ask for at least 24 hours' notice for cancellations or rescheduling. Late cancellations may be subject to a fee.

We accept electronic invoicing through QuickBooks, as well as other approved payment methods. Payment is typically due at the beginning of the service period for recurring clients.

Yes. We bring all necessary cleaning supplies and equipment unless otherwise requested.

We serve local residential and commercial properties. If you're unsure whether we cover your area, feel free to contact us.

Your satisfaction is our priority. If something was missed, please contact us within 24 hours, and we'll make it right.

Yes. We specialize in offices, studios, retail spaces, and other commercial facilities with customizable cleaning plans.